Role OverviewThe Collections Specialist owns the day-to-day recovery of a high-volume portfolio of past-due receivables, combining disciplined account management, confident customer communication, thoughtful problem-solving, and timely escalation.
What You Will Do
Manage an assigned portfolio of past-due accounts, prioritize activity by age, value, risk, dispute status, commitment status, and customer impact, and engage stakeholders to move the account forward.
Why It Might Be a Fit
The ideal candidate has 2+ years of experience in business-to-business collections, accounts receivable, billing, or a related finance role, with strong written and verbal communication skills and experience using an ERP, CRM, or collections platform.
Requirements
- 2+ years of experience in business-to-business collections, accounts receivable, billing, or a related finance role
- Demonstrated ability to manage a large portfolio, prioritize competing demands, and follow through on time-sensitive commitments
- Strong written and verbal communication skills, including negotiation, de-escalation, and confident handling of sensitive financial conversations
- Experience using an ERP, CRM, or collections platform; working proficiency with Microsoft Excel and standard reporting tools
- High attention to detail, sound judgment, and comfort working within structured policies, checklists, and approval controls
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off
- Paid holidays
- Life insurance
]]>