Role OverviewMustang Cat is seeking an experienced Collections Specialist to join their Accounts Receivable team, responsible for maintaining assigned accounts and ensuring timely collection of outstanding receivables.
What You Will Do
As a Collections Specialist, you will monitor and follow up on collections, conduct monthly reporting, prioritize and escalate collections efforts, deliver top-tier customer service, and process refunds and small balance write-offs.
Why It Might Be a Fit
The ideal candidate will have a strong background in collections, a sharp eye for detail, and a customer-focused mindset, with excellent communication skills and the discipline to manage sensitive financial matters.
Requirements
- High school diploma or equivalent required
- Solid understanding of accounting principles and accounts receivable processes
- Exceptional written and verbal communication skills
- Strong phone presence and professional negotiation skills
- Detail-oriented, highly organized, and process-driven
- Knowledge of customer lending laws and lien laws preferred
- Excellent customer service and relationship management skills
Benefits
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Full-Time Benefits: Medical, Dental, Vision
- 401(k) with Employer Matching
- Paid Vacation, Sick Time & Holidays
- Opportunities for Overtime
- On-Site Clinic
- Job Stability with a well-established company
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