Collector

WeStreet Federal Credit Union
Tulsa, OK
Category Customer Service
Job Description
Contact members with delinquent loan accounts through various channels, negotiate repayment plans, and ensure compliance with laws and regulations. Collaborate with members and staff to resolve financial issues and maintain a member-focused service approach.

Requirements

  • Contact members with delinquent loan accounts
  • Monitor and manage assigned delinquency queues
  • Work collaboratively with members to negotiate repayment plans
  • Ensure compliance with laws and regulations
  • Document member interactions and account updates
  • Assist tellers and call center representatives with account questions

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Relocation Assistance
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