Role OverviewAs a Collision Concierge, you'll address customer collision needs, coordinate services, and interact with customers to make a great impression and solve problems. This role is a starting point for a great career path.
What You Will Do
Greet customers, discuss repair options, document repair needs, update customers on repair status, and process transactions. You'll also follow up with customers, build rapport, and provide exceptional customer experience.
Why It Might Be a Fit
You'll have opportunities for career growth, competitive compensation, and benefits like health insurance, 401k matching, and maternity benefits. You'll also be part of a company committed to diversity, equity, and inclusion.
Requirements
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Valid, in-state driver's license with an acceptable, safe driving record
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs
- YouDecide website with offers and discounts
- DRVPNK mission to raise and donate millions to cancer research and treatment
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