Role OverviewAs a Commercial Account Manager, you'll support and retain a high-volume portfolio of small business commercial lines clients. You'll handle day-to-day servicing needs, ensure policy accuracy, process transactions efficiently, and deliver responsive, relationship-focused service.
What You Will Do
Responsibilities include building and maintaining client relationships, delivering high-volume, high-quality account service, ensuring accuracy, compliance, and documentation, and supporting producers and new business workflows.
Why It Might Be a Fit
This role is ideal for a licensed insurance professional with at least one year of commercial lines experience who enjoys problem-solving, managing multiple priorities, and helping small businesses feel protected and supported.
Requirements
- Minimum 1 year of commercial lines P&C insurance experience
- Active Ohio Property & Casualty license
- High school diploma or GED
- Ability to manage a book of $225,000–$350,000 in agency revenue
- Proficiency in AMS-360, ImageRight, Microsoft Office, and web-based tools
- Strong attention to detail, accuracy, and adherence to procedures
- Professional communication skills, both written and verbal
- Ability to adapt to change and follow agency guidelines
- Commitment to continuing education
Benefits
- Health, dental and vision insurance from day one
- Company-funded health savings account (HSA)
- Life insurance, short- and long-term disability
- 401(k) with employer match
- Paid time off, including summer hours and paid parental leave
- Hybrid work environment
]]>