Commercial Account Manager

Arch
New York, NY
Job Description
We're looking for a Commercial Account Manager to grow relationships with Arch's most sophisticated and high-value clients. This is a senior, client-facing, revenue-carrying role that blends customer success and commercial strategy, focused on driving retention, satisfaction, and account expansion.

Requirements

  • 5-8 years of experience in account management
  • Experience in wealth management, RIA operations, or private fund administration
  • Understanding of investment concepts like capital calls, IRRs, K-1s, and recallable distributions
  • Experience with platforms like Addepar, Black Diamond, or Orion
  • Comfortable with CRMs, data systems, or SQL
  • Experience in building or scaling a commercial or customer success function in a startup environment

Benefits

  • Strong Team
  • High-Impact Work
  • Product Market Fit
  • Team Community and Camaraderie
  • Great Office
  • Lunch is on Us
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