Commercial Kitchen Service Technician

TriMark
Oakland, CA
Category Food Services
Job Description
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

Requirements

  • Provide intermediate-level service, repair, and installation of foodservice equipment at customer locations
  • Complete on-site repair and maintenance of standard kitchen equipment and simple ice machines
  • Inspect food service equipment for safety
  • Identify necessary repairs and provides ongoing preventative maintenance
  • Manage and maintain proper equipment, parts inventory, and tools on the service vehicle
  • Provide timely and detailed service reports via assigned tablet
  • Reach out to Senior Service Techs for troubleshooting or assistance periodically
  • Use field automation systems (i.e., tablets, cell phones, etc.)
  • Provide professional service and customer support during service calls and installations
  • Comprehend customer requirements, build positive relationships, and take appropriate actions

Benefits

  • Competitive compensation
  • Portal to portal pay
  • Overtime opportunities
  • Company vehicle
  • Company credit card for all travel expenses
  • Company cell phone
  • Medical, dental, vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing technical training and certification support
  • Tuition reimbursement for additional certifications
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