Commercial Lines Account Manager

Alera Group is looking for a Commercial Lines Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Ensure compliance with agency policies and procedures while delivering high-quality, client-focused service tailored to individual needs.

• Maintain accurate client data in the agency management system and respond promptly to client, producer, and underwriter inquiries.

• Process policy changes, endorsements, cancellations, claims, audits, billing issues, and coverage concerns in a timely and professional manner.

• Prepare and explain insurance quotes, proofs of insurance, and finance agreements; recommend coverage options to clients and prospects.

• Negotiate with carriers to secure optimal coverage and premium combinations; gather data for new and renewal accounts.

• Identify cross-selling opportunities, stay current on industry trends and product offerings, and attend agency trainings and meetings.

• Provide team support as needed, comply with legal and organizational policies, and report relevant information to supervisors in accordance with agency standards.

• Must have or obtain Property & Casualty Insurance License within 6 months of hire.

• Self-motivated and detail-oriented with strong analytical, math, and reading comprehension skills.

• Excellent verbal and written communication abilities.

• Strong organizational skills and ability to manage tasks effectively.

• Skilled in resolving customer concerns with professionalism and composure.

• Proficient in Microsoft Office Suite and related computer software.

• High school diploma or equivalent required; at least 1 year of related experience preferred.

This job is remote.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Hourly range is $23 to $33 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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