Commercial Lines Account Manager

Alera Group is looking for a Commercial Lines Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Respond to client telephone requests and correspondence within 24 hours; assist clients and prospects until a producer is available.

• Process certificates, endorsements, ID cards, binders, and audit/explanation memos within required timeframes (typically 24 hours).

• Prepare and submit applications for new and renewal business, rating submissions according to underwriting guidelines and deadlines.

• Monitor monthly expiration lists with producers 120 days before renewal; assist with formal insurance proposals.

• Complete and process endorsements, cancellations, and premium changes within 72 hours; handle claims if the claims department is unavailable.

• Maintain accurate and up-to-date client files, automation system records, and follow up on suspense items within 72 hours.

• Follow agency billing, collections, and accounts receivable (A/R) policies; alert producers to unpaid audits and take appropriate action.

• 5+ years of experience in Property and Casualty (P&C) insurance, preferably in Commercial Lines.
• Active Property & Casualty Producer License.
• Strong work ethic with high standards for quality and productivity.
• Proven ability to comprehend and apply technical insurance regulations and systems.
• Solution-oriented with exceptional client and team relationship management skills.
• Proficient in independent work and collaborative team environments.
• Experienced in project management; highly responsive to client needs and deadlines.
• Proficiency in Adobe and Microsoft Office, with strong written and verbal communication abilities.

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-AM1

#LI-Hybrid