Role OverviewUnder general supervision, provides customer service and business development support to AAOs and existing customers, playing a key role as the 'face/voice of Brightway' to inbound callers and those who receive outbound calls.
What You Will Do
Handles requests, makes outbound calls, fulfills requesters' needs, acts as mentor, documents activities, and reports outcomes to manager.
Why It Might Be a Fit
Must be able to deliver high-level customer satisfaction, communicate clearly, learn new systems, and demonstrate Brightway values.
Requirements
- Bachelor's degree
- 2-5 years' experience in Commercial Lines Customer Service or a related field
- Property and Casualty license
- Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint)
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