Role OverviewThe Commercial Operations Manager connects systems, data, and processes across Stanley's North American wholesale, e-commerce, and DTC businesses. This individual contributor is responsible for the Elastic B2B platform, serving as the business lead for managing Salesforce CRM oversight, and partnering closely with Demand Planning, Supply Planning, Technology, and Commercial teams to improve forecasting, inventory visibility, customer data management, and business execution.
What You Will Do
Own Commercial Systems, Drive Planning and Data Alignment, Lead Cross-Functional Projects, Communicate with Impact
Why It Might Be a Fit
Success requires solid project management, systems expertise, and the ability to influence across both business and technical teams.
Requirements
- 5-7 years of experience in commercial operations, sales operations, planning, business systems, e-commerce operations, or a related field
- Bachelor's degree in Business, Operations, Supply Chain, Information Systems, or equivalent experience
- Experience administering or governing Salesforce or a similar CRM platform
- Familiarity with ERP, planning, order management, or B2B commerce platforms
- Strong analytical and problem-solving skills with the ability to fix data and process issues
- Experience translating business requirements into technology solutions
- Understanding of demand planning, supply planning, inventory management, and multi-channel commerce
- Proven ability to lead cross-functional projects and influence without direct authority
- Strong organizational skills and ability to prioritize
- Experience creating scalable processes, governance, and documentation
- Strong written and verbal communication skills
- Ability to partner effectively with Commercial, Sales, Marketing, Operations, and Technology teams
Benefits
- Annual bonus
- Dental insurance
- Vision insurance
- 401(k)
- 14-Paid holidays
- Personalized time off
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