Commercial Relationship and Loan Specialist

Towne
Chesapeake, VA
Category Customer Service
Job Description
Process and close consumer and commercial loans in a prompt, accurate and efficient manner. Provide excellent service to members and bankers. Assist with compiling approval package for submission to approving/reviewing entity.

Requirements

  • Input loan request into loan origination system
  • Prepare Debt Summary (if applicable)
  • Coordinate collection of business tax returns, financial statements, personal financial statements, tax returns, credit reports, and credit monitoring required financials
  • Assist with compiling approval package for submission to approving/reviewing entity
  • Input consumer/commercial loans
  • Meet with members for loan closings
  • Review signed documents for completeness and proper signatures
  • Package loan documents and required supporting documentations for transmittal to Loan Services
  • Follow up and clear outstanding exceptions
  • Prepare loan payoff quotes and accept loan payoff checks
  • Monitor weekly past due loan payments and update comments
  • Coordinate renewal process for maturing Letters of Credit
  • Process transfer requests, wire transfers, and stop payments
  • Decide overdrafts daily
  • Open accounts for members
  • Assist members with account research and ordering checks, ATM/Debit cards, and online banking enrollment
  • Assist Officers with sales calls
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