Role OverviewWe are seeking experienced technicians to join our team to perform dispatched service calls, diagnose and repair service issues, and provide excellent customer experience in supporting customers and partnering with internal team members. The role involves working on-call schedule, operating company-issued vehicles, tools, and equipment, and reporting service activities accurately on the tablet after every call.
What You Will Do
Perform dispatched service calls, diagnose and repair service issues, report all service activities accurately on the tablet after every call, provide excellent customer experience, and operate and manage company-issued vehicles, tools, and equipment according to company guidelines.
Why It Might Be a Fit
The ideal candidate will have 2+ years of experience servicing commercial kitchen equipment, HVAC/R or in a related industry, strong problem-solving skills, a customer-first mindset, and CFESA Certification or manufacturer training. The role offers competitive hourly pay, overtime and double time for on-call work, paid time off, holiday pay, health, dental & vision insurance, company-paid life and disability insurance, 401(k) with company match, and ongoing paid training through CFESA and manufacturers.
Requirements
- 2+ years of experience servicing commercial kitchen equipment, HVAC/R or in a related industry
- Strong Knowledge of gas, steam, electrical, or mechanical systems
- Driving record must align with our safety standards
- Strong problem-solving skills and a customer-first mindset
- CFESA Certification or manufacturer training is a plus!
- Must be 18 years of age
- Completion of a Successful background check and drug screen
Benefits
- Competitive hourly pay
- Monthly technician bonus program
- Overtime and double time for on-call work
- Paid time off
- Holiday pay
- Health, dental & vision insurance
- Company-paid life and disability insurance
- 401(k) with company match
- Fully stocked company service truck, phone, tablet, and uniforms
- Ongoing paid training through CFESA and manufacturers
- Town Shares program (opportunity to share in the long-term financial success of the company)
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