Commercial Specialist

eGood
Bettendorf, IA
Category Operations
Job Description
Role Overview

As a Commercial Specialist, you'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

What You Will Do

Assist commercial customers with product selection and order management, maintain accurate billing records, conduct account visits, generate new business, and lead the commercial department in the absence of the Commercial Sales Manager.

Why It Might Be a Fit

This role requires strong customer service, sales support, and logistics coordination skills, with opportunities for growth and leadership within the department.

Requirements

  • Assist commercial customers with product selection and order management
  • Maintain accurate billing records
  • Conduct account visits
  • Generate new business
  • Follow cash handling procedures
  • Document and inspect all deliveries for accuracy and condition
  • Monitor and report on vehicle maintenance and safety
  • Manage battery consignment inventory
  • Handle returns and accident procedures
  • Lead the commercial department in the absence of the Commercial Sales Manager

Benefits

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
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