Role OverviewAs a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations, driving WOW! customer service, increasing commercial sales, and ensuring smooth order fulfillment and delivery.
What You Will Do
Assist commercial customers with product selection and order management, maintain accurate billing records, conduct account visits, generate new business, and handle returns and accident procedures.
Why It Might Be a Fit
This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Requirements
- Assist commercial customers with product selection and order management
- Maintain accurate billing records and ensure on-time deliveries
- Conduct account visits to build relationships and ensure service quality
- Generate new business through outbound calls and in-person outreach
- Follow cash handling procedures, including deposits and collections
- Document and inspect all deliveries for accuracy and condition
- Monitor and report on vehicle maintenance and safety
- Manage battery consignment inventory and perform weekly stock checks
- Handle returns and accident procedures according to company policy
- Lead the commercial department in the absence of the Commercial Sales Manager
- Promote a safe and compliant work environment for all team members
Benefits
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
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