Role OverviewThe Communications Specialist/Technical Writer plans, writes, and edits content for internal and external audiences to keep SCPO leadership and stakeholders informed of program developments, initiatives, and updates. This includes drafting executive correspondence, briefings, talking points, and scripts for SCPO leadership; developing communication plans and strategies to support program milestones, events, and cross-team initiatives; and researching, writing, and editing newsletters, fact sheets, frequently asked questions (FAQs), reports, and web content. The role ensures all content aligns with applicable VA documentation standards, including the VA Documentation Style Guide, plain language requirements, and Section 508 accessibility standards.
What You Will Do
The Communications Specialist/Technical Writer will gather, analyze, and compose technical information required for user manuals, training materials, installation and administrator guides, proposals, reports, and other program deliverables developed in support of SCPO's program, data, budget, and automation initiatives. The incumbent will also edit functional descriptions, system specifications, standard operating procedures (SOPs), and other technical documents to ensure accuracy, consistency, and proper use of technical or healthcare terminology.
Why It Might Be a Fit
The ideal candidate will have strong experience with computer-based systems and Microsoft Office Suite, as well as experience writing and editing materials such as reports, newsletters, briefings, fact sheets, training materials, user manuals, and guidebooks. The candidate should be able to manage multiple concurrent writing and editing assignments and have a strong attention to detail.
Requirements
- Bachelor's degree in Communications, English, Journalism, Technical Writing, or related field
- 4+ years of experience in communications, technical writing, or editing, preferably supporting federal or healthcare programs in the development of communications plans and strategies to support program messaging, events, and stakeholder engagement
- Experience writing and editing materials such as reports, newsletters, briefings, fact sheets, training materials, user manuals, and guidebooks
- Strong experience with computer-based systems and Microsoft Office Suite
- Capable self-starter with strong attention to detail, able to manage multiple concurrent writing and editing assignments
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation assistance
- Remote flexibility
- Bonus/commission
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