Role OverviewFacilitates effective communications services and communication between clinicians and patients and facilities within Cape Cod Healthcare for whom English is not the primary language. Provides consecutive interpretation face to face, over the phone, and by video in all clinical settings.
What You Will Do
Relays medical information between speakers of two different languages, assists with on-the-job training and mentoring of interpreter internships, and responds and schedules requests for interpreters and effective communications services.
Why It Might Be a Fit
Ability to accurately translate and edit written documents, strong writing skills, and understanding of translation process. Strong customer service and a positive approach. Good interpersonal, organizational, and time-management skills.
Requirements
- High School Diploma or GED plus a minimum of one year basic technical training
- Medical Interpreter course required
- Fluency in English and one or more foreign languages, both oral and written, with a minimum of Advanced Mid proficiency level according to ACTFL
- Valid US Driver's License
- Proficient computer skills required
- Translator Course preferred
- High level of customer service and a positive approach
- Good interpersonal, organizational, and time-management skills
- Familiarity and ability to work with diversity of cultural/socio-economic background
- General knowledge of cultural backgrounds of patients to be served
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