Communications Supervisor

City of New York
New York, NY
Category Customer Service
Job Description
The Office of Chief Medical Examiner investigates cases of persons who die within New York City, often related to crime, accidental injury, or suicide. The Communications Unit is responsible for receiving, documenting, and routing death reports, as well as providing customer information and support to the public.

Requirements

  • Provides guidance and support to Communications Specialists
  • Triages and oversees the transportation assignment of decedents
  • Maintains adequate coverage for operations, including timekeeping and scheduling
  • Provides quality assurance of Communications Specialist case documentation
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