Role OverviewWe are seeking a collaborative and detail-oriented Community Assistant to join our team. This role provides strong administrative support to our management team while handling homeowner inquiries primarily through phone and email communication.
What You Will Do
Provide excellent customer service to clients and visitors, manage phone and email communications, assist homeowners with portal access, maintenance requests, and general inquiries, and handle customer care phone coverage.
Why It Might Be a Fit
The ideal candidate will have strong customer service background, experience in property management or related field (preferred), ability to maintain confidentiality, professional demeanor and positive attitude, excellent problem-solving skills, and commitment to teamwork and collaboration.
Requirements
- High School diploma
- Previous administrative experience
- Excellent written and verbal communication skills
- Strong computer proficiency (Microsoft Office, email, calendaring systems)
- Exceptional organizational and multitasking abilities
- Detail-oriented with ability to meet deadlines
- Client-focused mindset with strong service orientation
- Ability to work both independently and as part of a team
Benefits
- Competitive hourly rate ($20 - $22/hour, based on experience)
- 401(k) with company matching
- Comprehensive insurance (health, dental, life)
- Health savings account
- Paid time off
- Employee assistance program
- Professional development assistance
- Employee referral program
- Paid training
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