Role OverviewThe Community Associate will be supporting Community Managers across our Chicago portfolio, fostering an engaged, supportive, and dynamic community experience that aligns with our mission of empowering entrepreneurs and businesses to grow. This position is a high-impact, high-visibility role that serves not merely as a front desk presence, but as a catalyst for success.
What You Will Do
Key responsibilities include maintaining the overall cleanliness and presentation of the space, handling guest check-ins, workspace tours, and inquiries, providing light technical support for in-space amenities, and acting as a liaison between members and the operations team.
Why It Might Be a Fit
This position is perfect for someone who thrives in a high-energy, community-focused environment and enjoys helping others succeed. If you are passionate about creating meaningful connections and providing exceptional customer service, this role is for you.
Requirements
- 1-3 years of experience in facility management, customer service, hospitality, coworking, or community engagement
- Familiarity with multi-site operations
- Bachelor’s degree preferred
- Strong interpersonal skills with the ability to build genuine relationships
- A natural problem-solver who takes initiative and remains adaptable in a dynamic workspace
- Highly organized with excellent time management and multitasking abilities
- Comfortable with light cleaning duties and maintaining a well-kept environment
- Passionate for entrepreneurship, business growth, and creating an inclusive, collaborative environment
- Comfortable using workspace technology (e.g., booking systems, CRM platforms, communication tools)
- A team player with a positive attitude and a strong sense of ownership and accountability
Benefits
- Comprehensive health benefits, including medical, dental and vision coverage
- Company-paid life insurance
- 401(k) plan
- Generous paid time off
- FSA, HSA and commuter benefits
- Ongoing training and professional development
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