Community Association Manager - HOA Department

NHE, Inc.
Greenville, SC
Category Social Services
Job Description
Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property. Ensure property is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.

Requirements

  • Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives.
  • Attend scheduled board meetings. Type and distribute board meeting packets prior to meetings.
  • Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property.
  • Maintain knowledge and understanding of contract between the association, vendors, and NHE. Ensure all contractual obligations are being met.
  • Recommend and manage the budget for the functional area of responsibility. Monitor expenses, initiate cost reduction programs and negotiate prices with vendors.
  • Process architectural control applications and close them out in a timely manner.
  • Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings.
  • Prepare and conduct a wide range of presentations as needed.
  • Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation.
  • Negotiate contracts with vendors.
  • Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required.
  • Update Association communications and ensure current information is displayed on the association boards and website.
  • Prepare association newsletter and/or other communication with owners and residents as required.
  • Keep written documentation on any potential liability for any Association and notify VP promptly
  • Send welcome packages to all new owners per property.
  • Keep accounting of property expenses to ensure reimbursement
  • Review and distribute monthly financials to board members for each property.
  • Monitor collections. Mail monthly late notices when applicable.
  • Turn in information to attorney for lien procedures.
  • Assist other Association Managers with oversight of major projects and other tasks, as needed

Benefits

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO
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