Community Liaison

Independence Village
Plymouth, MI
Category Social Services
Job Description
Role Overview

The Community Liaison assists the Sales and Experience Team by connecting new residents to everyday life in a retirement community. Supports the Executive Director as needed.

What You Will Do

Assist with welcoming new residents, ensure they have an assigned seat in the dining room, facilitate meal tickets, and tour them to show Life Enrichment activities. Complete Life Enrichment Questionnaires, gather Veterans Information, and maintain the Honor Wall. Follow up with new residents for the first 30 days, organize Move-in-Momentum folders, and complete 30-day surveys.

Why It Might Be a Fit

The ideal candidate will have 1-3 years of related experience and/or training, or an equivalent combination of education and experience in senior living. They will be able to learn Yardi and Salesforce platforms to assist the Executive Director in documenting meaningful connections.

Requirements

  • 1-3 years related experience and/or training
  • Equivalent combination of education and experience in senior living

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Retirement plan
  • Paid holidays
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