Role OverviewThe Community Manager I is responsible for leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy. They work in partnership with Hope Through Housing to develop and deliver social programs for residents and the neighborhood. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager.
What You Will Do
Responsibilities include ensuring resident files and Yardi data are maintained, reviewing and approving resident notices, maintaining property waiting lists, processing annual re-certifications, and handling marketing and advertising for vacancies.
Why It Might Be a Fit
The ideal candidate will have a hard working, positive attitude, ability to work with diverse backgrounds, and proficiency in English language. They will also have experience in customer service, supervisory experience, and financial management.
Requirements
- Minimum of a high school education or equivalent
- Minimum two to five years working in a position with comparable responsibilities
- Must be able to pass company sponsored Tax Credit Certification class within the first year of employment
- Minimum two years working in a customer service environment
- Minimum two years Supervisory experience
- Financial management
- Microsoft Office Products such as Word, Excel, and Outlook
- Yardi property management accounting software is preferred
Benefits
- Accurate accounting for and balancing of petty cash
- Preparation of deposits for banking and posting of resident payments into Yardi
- Preparation of management required month end reports
- Management of account receivables and turning over of past resident balance due receivables to collection agencies
- Maintenance of resident ledgers and resolution of errors with accounting
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