Role OverviewThe Community Manager II is responsible for leading the overall administration, compliance, and maintenance of a property within a region, while striving to maintain 100% occupancy. They work in partnership with Hope Through Housing to develop and deliver social programs for residents and the neighborhood. The Community Manager II reports to the Regional Manager and/or Senior Community Manager.
What You Will Do
Responsibilities include ensuring resident files and Yardi data are maintained, reviewing and approving resident notices, maintaining property waiting lists, processing applications for housing, and conducting monthly site inspections. The Community Manager II also handles marketing and advertising for vacancies, ensures notices are remitted to residents, and manages office supply inventory.
Why It Might Be a Fit
The ideal candidate will have a hard working, positive attitude, and be able to work with and understand persons of all ethnic and family backgrounds. They will be organized and proficient at time management, and able to build and deliver specialized programs for residents.
Requirements
- High school education or equivalent
- Minimum two to five years working in a position with comparable responsibilities
- Minimum two years working in a customer service environment
- Minimum two years Supervisory experience
- Financial management
- Microsoft Office Products such as Word, Excel, and Outlook
- Yardi property management accounting software preferred
Benefits
- Accurate accounting for and balancing of petty cash
- Preparation of deposits for banking and posting of resident payments into Yardi
- Preparation of management required month end reports
- Management of account receivables and past resident balance due receivables
- Keeping resident ledgers accurate and working with accounting to resolve errors
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