Community Mgr I

NATIONAL COMMUNITY RENAISSANCE
Any Location, CA
Category Customer Service
Job Description
The Community Manager I is responsible for leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy, and working in partnership with Hope Through Housing to develop and deliver social programs for residents and the neighborhood.

Requirements

  • Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
  • Process annual re-certifications within established timelines.
  • Conduct monthly site inspections and prepares report for management.
  • Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
  • Ensure work orders are processed in Yardi within established timelines.
  • Accurately account for and balance petty cash in accordance with company policies and procedures.
  • Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
  • Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
  • Manage 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.
  • Respond to all resident complaints in a timely and professional manner.
  • Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
  • Designs, implements and manages appropriate resident programs and is responsible for their on-going success.
  • Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
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