Community Navigator

The Community Navigator is a non-exempt position responsible for immediate crisis intervention services, in partnership with the St. Petersburg Police Department, to adults, children, and families. The Navigator may provide engagement, counseling, referral, and linkage to formal/informal resources to prevent ongoing crisis and support law enforcement in efforts to reduce the number of officers deployed to non-emergency situations and reduce client recidivism.

What You Will Do

Provide an in-person response to active 911 calls, assess the client's level of risk, provide information, referral, and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet client needs.

Why It Might Be a Fit

Must have a minimum of a bachelor’s degree in a human services or related field, previous experience in crisis intervention, mental health, or substance abuse preferred, and strong oral and written communication skills.

Requirements

• Must have a minimum of a bachelor’s degree in a human services or related field
• Previous experience in crisis intervention, mental health, or substance abuse preferred
• Computer experience, which includes Microsoft Office Suites and Electronic Health Records
• Must possess strong oral and written communication skills
• Knowledge of community resources
• Must obtain/maintain CPR and First-Aid
• Must undergo Scenario-Based Training through the St. Petersburg Police Department
• Ability to work in a stressful environment under sometimes difficult client situations, including potential exposure to clients who may be verbally and/or physically aggressive
• Must have a valid driver's license with auto insurance coverage

Benefits

• Sign-on bonus of $1,000
• $24.03-$25.03 per hour, depending on experience and education, plus $1.00 per hour for hours worked between 10:00 pm - 2:00 am
• Four 10-hour days
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement