Community Operations Coordinator - Cambridge

CIC
Cambridge, MA
Category Social Services
Job Description
We are looking for a full-time Community Operations Coordinator to join our team in Cambridge. As a Community Operations Coordinator, you will be responsible for satisfying the day-to-day needs of our members, handling member requests, and facilitating new member onboarding. The ideal candidate should be service-minded, reliable, and independent, with a self-motivated attitude towards learning our business in-depth. Our team values strong communication skills, attention to detail, and the ability to maintain positive relationships with members.

Requirements

  • Bachelor's degree or equivalent experience
  • At least one year of professional experience
  • Natural interest in helping/supporting others
  • Interest in a long-term role

Benefits

  • 100% company-paid premium healthcare and dental benefits
  • 100% company-paid long and short-term disability, and life insurance
  • 401k
  • 18 days of PTO accrued annually (more with seniority), plus thirteen paid holidays from the start
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