Community Relations Coordinator

The Community Relations Coordinator is responsible for ensuring a smooth transition for new residents into the community. They have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment.

What You Will Do

Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census. Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process. Offer community tours and share marketing materials with prospective residents and their families.

Why It Might Be a Fit

The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.

Requirements

• A High School diploma is required.
• A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education.
• At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred.
• Proven success in achieving sales goals and quotas.
• A positive team player mentality and passion for serving seniors.
• Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
• Knowledge of various computer systems, particularly Excel, Word, and Outlook.
• Experience with Yardi or similar CRM software preferred.
• A valid driver’s license.

Benefits

• Compensation includes a base salary and commissions.
• Early access to paycheck (Pay on Demand).
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.