Community Relationship Manager I

Trustmark
Hattiesburg, MS
Job Description
Role Overview

This position is responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. This position will develop proactive sales/service efforts and portfolio management skills to grow a portfolio of business and consumer clients while mitigating credit risk.

What You Will Do

Attracts new business relationships, expands existing relationships, advises and counsels customers, originates and submits credit requests, provides customer service, and performs business development skills.

Why It Might Be a Fit

The ideal candidate will have 5 years of experience in sales, banking, or business development, excellent communication skills, and demonstrated effectiveness in sales and business development.

Requirements

  • Minimum of 5 years’ experience in either sales, banking or business development
  • Experience properly managing a business loan portfolio with varied terms and collateral, including real estate
  • Excellent oral and written communication skills
  • Demonstrated effectiveness in sales and business development
  • Demonstrated ability to develop professional working relationships with customers and internal partners
  • Familiarity with products and services offered by financial services institutions
  • Developed understanding of business lending, credit analysis, and credit approval processes as well as pertinent bank policies and external regulations
  • Advanced knowledge of Microsoft Word and Excel applications
  • Four-year college degree in business, finance, accounting or related field of study with 5 years of customer relationship management experience in banking or similar field preferred

Benefits

  • High level of customer service
  • Opportunities for cross-selling
  • Loan portfolio management skills
  • Proper risk analysis and identification of risk rate
  • Early renewal processing
  • Loan document preparation and closing
  • Collateral analysis
  • Past due collection management
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