Role OverviewThe Community Specialist supports Plymouth residents by working in a team environment, maintaining high quality service delivery based on Plymouth's mission, cultural proficiency, harm reduction, and trauma-informed care. They educate new residents, serve as part of an onsite permanent supportive housing team, and foster a sense of community, safety, and home.
What You Will Do
Collaborate with tenants, building staff, and partners to offer regular culturally relevant activities. Plan and execute events, create schedules for community bus service, and transport groups of tenants to external activities. Mediate conflict, assist with resident complaints, and distribute newsletters and other materials.
Why It Might Be a Fit
This position requires strong communication and de-escalation skills, ability to work independently and with high motivation, and flexibility to work cooperatively with staff and community stakeholders. Experience with trauma-informed care and event coordination is desired.
Requirements
- High School Diploma or equivalent
- 2 years' experience working in the human services field
- Valid Washington State Driver License with fully insurable driving record
- Ability to communicate and listen effectively
- Ability to de-escalate potential volatile situations
- Ability to work independently and with high motivation
- Ability to work cooperatively in partnership with community stakeholders and resources
- Experience with Microsoft Office applications
- Strong written and oral communication skills
- Advanced knowledge of general office practices and procedures
- Strong customer service skills and excellent organizational and time management skills
Benefits
- Medical
- Dental
- Vision
- PTO
- 403(b) options
- Employee Assistance Program
- Subsidized ORCA pass
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