COMPLAINTS INVESTIGATOR I

State of Maryland
Baltimore, MD
Job Description
The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $49 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

Requirements

  • Bachelor's degree from an accredited four-year college or university
  • None
  • 1- Four years experience in life/health insurance industry as claims processor, underwriter, and investigator or in a related insurance area can substitute for the minimum requirements as stated above.
  • 3 years’ experience working within the Maryland Insurance Administration or another State’s insurance regulatory agency in a life/health insurance capacity as an investigator, examiner, enforcement officer, customer service representative or administrative support capacity can be substituted for the education requirements.

Benefits

  • Generous leave package
  • Medical, prescription, dental and vision coverage
  • Healthcare and dependent daycare flexible spending accounts
  • Defined benefit pension plan with optional 457 and 401k supplemental retirement plans
  • Flexible work schedules
  • Service that may qualify the successful candidate for the Federal Public Service Loan Forgiveness Program
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