Role OverviewMercor connects elite creative and technical talent with leading AI research labs. The Complex Claims Director will design realistic scenarios, create work products, and grade AI-generated responses against structured rubrics.
What You Will Do
Design realistic scenarios, create work products, and grade AI-generated responses against structured rubrics.
Why It Might Be a Fit
The ideal candidate will have 2+ years of experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims and demonstrate exceptional written reasoning, defensible judgment, and high attention to detail.
Requirements
- 2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims
- Evaluated coverage issues and developed claim strategies involving multiple parties, layers, policies, or jurisdictions
- Understand insurer duties, reservation-of-rights practices, litigation management, settlement authority, and escalation to internal or external counsel
- Can distinguish an operational coverage position from formal legal advice and recognize when specialized legal review is required
- Demonstrate exceptional written reasoning, defensible judgment, and high attention to detail
- Comfortable reviewing incomplete records and clearly separating facts, assumptions, open issues, and recommended next steps
Benefits
- Paid weekly via Stripe Connect
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