Compliance Business Oversight Manager (US)

The Compliance Business Oversight Manager provides independent second-line oversight of credit card products and servicing activities to ensure alignment with applicable consumer protection laws, regulatory expectations, and internal risk frameworks. This includes, but is not limited to, obligations under Regulation Z (Truth in Lending), UDAAP standards, the Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA/Regulation B), and applicable requirements under SCRA and MLA.

What You Will Do

Serve as primary compliance support for assigned business lines, providing oversight and independent challenge on business activities and initiatives with regulatory impact. Complete change risk assessments and related questionnaires for new business initiatives, performing review and challenge of inherent regulatory risks, mitigations and outlining conditions to launch.

Why It Might Be a Fit

This role requires strong subject matter expertise in credit card regulations and the ability to deliver effective challenge and advisory support to business partners. Success in this role requires a deep understanding of regulatory expectations, strong analytical capabilities, and the ability to influence stakeholders across Legal, Risk, Audit, and business operations.

Requirements

• Undergraduate degree or equivalent work experience
• 7+ years of experience
• Must Have Credit Card Compliance work experience in the industry
• Must demonstrate project management oversight capabilities from a compliance perspective, including experience overseeing third-party partnerships
• Strong experience in complaint monitoring, with the ability to identify trends, assess regulatory risk (e.g., UDAAP, Regulation Z, FCRA), and translate insights into meaningful risk identification
• Strong written and communication skills
• Proactive, results-oriented, and adaptable 'go-getter' mindset
• Certifications: CFPB, OCC, or FDIC Examiners. Candidates from the American Bankers Association (ABA)

Benefits

• Base salary and variable compensation/incentive awards
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition