Compliance Officer II

Massachusetts
Any Location, MA
Job Description
The Disabled Persons Protection Commission is seeking a Compliance Officer II to work in the Intake Unit. The successful candidate will answer the DPPC 24-hour abuse Hotline, receive allegations of abuse, and assess risk to clients. The role involves reviewing investigation reports, providing follow-up on protective service plans, and maintaining accurate records.

Requirements

  • Answer the DPPC 24-hour abuse Hotline on assigned hours
  • Receive allegations of abuse and death reports
  • Assess the risk, nature of abuse, and potential emergency situations
  • Accurately document all case activity and enter information into the database
  • Refer/send calls to appropriate agencies
  • Provide resource information to callers as requested
  • Assess the level of risk to victims based on information received
  • Make referrals to DCF, AGE, DPH and law enforcement when appropriate
  • Organize and prioritize daily tasks and activities
  • Confer with supervisor, EOHHS agency staff, vendor program staff, law enforcement, and other state or private agencies
  • Maintain records and prepare correspondence in a manner consistent with all applicable laws, regulations, protocols, procedures, and policies
  • Attend meetings and training as directed and/or approved
  • Perform general administrative tasks and duties as assigned
  • Participate in/facilitate special projects as assigned

Benefits

  • Comprehensive Benefits
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