Role OverviewThe Compliance Officer will work in a professional office environment, providing customer service to constituents and complainants. The role involves analyzing complaints, communicating with the public, and documenting actions in various systems.
What You Will Do
The Compliance Officer will contact constituents, read state statutes, and advise complainants on the Division's jurisdiction. They will also provide resources and referrals, send written correspondence, and close cases in Versa.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to read and interpret Florida statutes, and have previous experience working with the public. They should also have exceptional organizational skills and be committed to the project timeline.
Requirements
- Communicate verbally and in writing appropriately
- Read and interpret Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project timeline
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