Role OverviewThe Compliance Officer will be responsible for handling complaints, analyzing issues, and communicating with the public in a professional office environment. The role requires good customer service skills, organizational skills, and the ability to work with the public in a professional setting.
What You Will Do
The Compliance Officer will be responsible for contacting constituents/complainants, reading state statutes, analyzing issues, advising complainants, providing resources, and closing cases. The role also involves documenting actions in the OnBase system and closing cases in Versa.
Why It Might Be a Fit
The ideal candidate will have strong communication skills, both verbal and written, and the ability to read and interpret Florida statutes. Previous experience working with the public in a professional setting is also required.
Requirements
- Communicate verbally and in writing appropriately
- Read and interpret Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
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