Role OverviewThe Compliance Officer will be responsible for analyzing complaints, communicating with the public, and documenting actions in the OnBase system. The role requires good customer service skills, organizational skills, and the ability to read and interpret Florida statutes. The assignment is approximately 4 months long.
What You Will Do
The main responsibilities of the Compliance Officer include contacting constituents/complainants, reading state statutes, communicating with the public, and documenting actions in the OnBase system. The officer will also advise complainants of the Division's jurisdiction and close cases by adding appropriate codes/activities/statutes in Versa.
Why It Might Be a Fit
This role requires strong communication and organizational skills, as well as the ability to work with the public in a professional environment. The candidate should be able to commit to the project timeline and have previous experience working with the public.
Requirements
- Communicate verbally and in writing appropriately
- Read and interpret Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
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