Compliance Officer

The Compliance Officer is responsible for ensuring Telos maintains full compliance with State of Utah licensing requirements, Joint Commission standards, and the requirements of Medicaid and third-party insurance payors across all campuses. This role oversees clinical documentation quality, critical incident management, staff training and accountability, payor and insurance compliance, facility safety and risk mitigation, and organizational readiness for regulatory inspections.

What You Will Do

The Compliance Officer will conduct regular chart reviews, perform clinical hours audits, review charting quality, train staff on documentation standards, and monitor level of care changes. They will also submit critical incident reports, assist in CPS and law enforcement reporting, and develop corrective action plans. Additionally, they will maintain thorough knowledge of State of Utah licensing requirements, ensure ongoing compliance with Joint Commission accreditation standards, and manage licensing renewals.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in healthcare, behavioral health, residential treatment, compliance, quality assurance, risk management, or a related field. They will have a working knowledge of State of Utah licensing requirements, experience conducting compliance audits, and a strong understanding of clinical documentation standards, HIPAA, incident reporting, and healthcare compliance requirements.

Requirements

• 3+ years of experience in healthcare, behavioral health, residential treatment, compliance, quality assurance, risk management, or a related field
• Working knowledge of State of Utah licensing requirements applicable to behavioral health and residential treatment programs
• Demonstrated experience conducting compliance audits, chart reviews, quality assurance reviews, or regulatory inspections
• Strong understanding of clinical documentation standards, HIPAA, incident reporting, and healthcare compliance requirements
• Experience working with insurance payors, credentialing, audits, recoupments, or claims documentation
• Demonstrated ability to investigate incidents, identify root causes, develop corrective action plans, and follow through on remediation
• Experience developing and delivering staff training related to compliance, safety, documentation, policies, or regulatory requirements
• Strong organizational skills with the ability to manage multiple regulatory deadlines, inspections, audits, renewals, and compliance projects simultaneously
• Demonstrated ability to interpret regulations, accreditation standards, policies, and contractual requirements and translate them into practical operational expectations
• Ability to work effectively with clinical, direct-care, administrative, maintenance, HR, billing, and executive leadership teams
• Strong attention to detail and ability to identify gaps, inconsistencies, and potential compliance risks
• Ability to maintain confidentiality and appropriately handle sensitive clinical, personnel, legal, and incident-related information
• Ability to respond effectively to urgent compliance issues, critical incidents, regulatory inquiries, and short-notice audits or inspections

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Flexible scheduling and work-life balance