Role OverviewWe are seeking a Computer Support Specialist to provide Tier 1 help desk support for field and office-based employees. The role involves diagnosing and resolving technical hardware and software issues, maintaining records, and utilizing support software.
What You Will Do
Responsibilities include monitoring and responding to support requests, installing and configuring new equipment, and testing and implementing software upgrades.
Why It Might Be a Fit
The ideal candidate will have previous related experience in corporate help desk support, excellent teamwork and communication skills, and the ability to work with little supervision.
Requirements
- Previous related experience including working in corporate help desk support
- Experience with Windows devices, laptops, peripheral devices, Microsoft Office 365 and other Microsoft programs
- Excellent teamwork, communication and documentation skills
- Self-motivated to work with little supervision and operate within general guidelines
- Willingness to work outside of normal business hours as needed
Benefits
- Medical Insurance and Health Savings Account with company contribution
- Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
- 401(k) with excellent company match
- Paid time off (vacation, sick)
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