Role OverviewThis is a Computer Support Tech II - Government Analyst I position in the General Tax Administration Program's, Business Technology Office, Solutions Support Unit. The incumbent provides user support by administering the local area network (LAN), resolving hardware, software, and communication issues, and coordinating system security requirements. The incumbent also performs networking audits and regularly works with the Department's Information Services Program (ISP).
What You Will Do
The incumbent provides user support by administering the local area network (LAN), resolving hardware, software, and communication issues, and coordinating system security requirements. The incumbent also performs networking audits and regularly works with the Department's Information Services Program (ISP).
Why It Might Be a Fit
The incumbent must have three years of experience performing technical support, experience researching system issues and implementing resolutions, and experience supporting users on a Microsoft platform, including Active Directory or Microsoft Office Suite.
Requirements
- Three years of experience performing technical support
- Experience researching system issues and implementing resolutions
- Experience supporting users on a Microsoft platform, including Active Directory or Microsoft Office Suite
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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