Concierge - Part-Time

Requirements

• Maintain basic knowledge of computer software and internet platforms, with typing skills
• Manage the reception desk continuously during the assigned period and perform administrative duties.
• Graciously greet all visitors and politely assist them as necessary.
• Respond to residents’ and family members’ questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate.
• Respond and appropriately handle emergencies that may arise in a calm, professional manner.
• Maintain Resident and Guest Register.
• Promptly answer the telephone, directing calls to appropriate people or relaying messages.
• Process payments for Community purchases.
• Organize incoming mail and ensure that it is distributed to the appropriate person.
• Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiries, including, at a minimum, a call back.
• Monitor the resident call system and ensure staff response (if the call system is adjacent to the reception desk).
• Monitor the exit alarm system and ensure staff response.
• Perform simple, routine maintenance of office equipment.
• Compile resident move-in packets.

Benefits

• Monthly and quarterly perfect attendance bonuses
• 401k