Concierge | Full-Time, Luxury Hospitality, Great Hyatt Benefits!

Requirements

• Prior concierge or luxury guest services experience preferred
• Familiarity with Napa Valley's food, wine, and cultural scene strongly preferred
• Excellent verbal and written communication skills
• Strong organizational skills and ability to manage multiple guest needs at once
• Positive, guest-first mindset and ability to remain calm under pressure
• Flexible availability, including weekends, evenings, and holidays
• Knowledge of hotel systems (Opera or similar) a plus
• Ability to work independently and as part of a collaborative team

Benefits

• Competitive salary and benefits package
• Paid time off from date of hire
• Medical, dental, and vision insurance
• 12 free nights at Hyatt hotels worldwide + colleague rates
• $1,000 annual wellness/education reimbursement