Concierge

Encore Village
Any Location, IL
Category Customer Service
Job Description
Role Overview

The Concierge provides an exceptional first impression through direct contact with customers, while exhibiting knowledgeable and welcoming service for visitors, residents, and associates. This individual will be available for second and third shifts respectfully 3-11pm and 11pm-7am.

What You Will Do

Responsibilities include answering and directing telephone calls, monitoring fire and emergency response systems, screening visitors, maintaining logs and records, and providing greeter service at the Hospitality Desk.

Why It Might Be a Fit

The ideal candidate will have two years of work experience in customer service, preferably with older adults, and proficiency with basic computer skills, including Outlook and Microsoft Office.

Requirements

  • Two years work experience in customer service
  • Experience in working with older adults preferred
  • Proficiency with basic computer word processing and Outlook
  • Knowledge of Word and Excel a plus
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