Role OverviewWe are seeking a customer-focused professional to serve as the first point of contact for one of our premier apartment communities. The Concierge will help create a welcoming environment, assist residents and visitors, and support the day-to-day operations of the community.
What You Will Do
Responsibilities include welcoming residents, managing the front desk, answering phones and emails, coordinating resident packages and deliveries, and assisting with resident events and community engagement activities.
Why It Might Be a Fit
The ideal candidate will have previous customer service, hospitality, or administrative experience, excellent communication skills, and the ability to remain calm and professional in a fast-paced environment.
Requirements
- Previous customer service, hospitality, concierge, front desk, or administrative experience
- Professional appearance and positive attitude
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in a fast-paced environment
- Proficiency with Microsoft Office applications
Benefits
- Blue Cross Blue Shield health insurance plans
- Delta Dental
- Vision
- Pet Insurance
- Company paid life insurance along with life insurance buyup
- 401(k) Match
- Company paid Long Term Disability after 2 years of service
- Continuing education reimbursement benefits
- Referral bonuses for new employees and new business
- Recognition program
- Three tier PTO plan
- Paid Parental Leave
- Training seminars for leadership and professional development
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