Concierge

We are seeking a Concierge to join our team on a part-time basis, helping us provide exceptional care and support to our residents. The Concierge will manage the front desk reception at Harbor’s Edge, serving as the welcoming face of our community.

What You Will Do

Greet and assist residents, guests, staff, vendors, and the public in person or via phone in a professional, friendly, and timely manner, maintaining confidentiality at all times. Manage front desk operations, including visitor check-ins, badge issuance, phone calls, mail and package distribution, cash handling, and accurate record-keeping.

Why It Might Be a Fit

The ideal candidate will demonstrate strong organizational, multitasking, time management, computer skills, and service excellence while working independently with sound judgment. They will also exhibit patience, compassion, adaptability, and professionalism when working with elderly or dementia populations.

Requirements

• High school diploma or GED
• Two (2) years experience working with elderly or dementia populations
• One year of clerical/secretarial experience preferred
• Strong reading, writing, and communication skills
• Courteous, patient, compassionate, and adaptable
• Maintain resident confidentiality and integrity
• Provide high-quality service through active listening, professionalism, and attention to detail
• Strong organizational, multitasking, time management, and independent decision-making abilities
• Proficient in Microsoft Office Suite and relevant computer programs

Benefits

• Medical/Dental/Vision Insurance
• Paid Time Off + Six Paid Holidays
• Employee Assistance Program (EAP)
• Employer Paid - Basic Life & AD&D Insurance
• Employer Paid - Short-term and Long-term Insurance
• 403(b) Retirement Savings Plan w/ Employer Contribution
• College Tuition Reimbursement
• Employer Paid - Certification Training
• Legal Resources & Identity Protection Plan