Concierge

The Concierge is the first point of contact with our residents, families, visitors, and guests, providing front desk coverage and exceptional customer service. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations.

What You Will Do

Answer a multi-line telephone, direct calls and inquiries as needed, greet families, residents, guests, and vendors with a smile, maintain outside visitor logs, monitor access to the community, assist residents with scheduling transportation, activities, or appointments, and support management with administrative tasks.

Why It Might Be a Fit

We offer competitive wages, training, and growth opportunities, early access to paycheck, health, dental, vision, and life insurance, paid vacation, holidays, and sick leave, 401K with company match, employee assistance program, and a generous employee referral program.

Requirements

• High School Diploma or equivalent
• Valid drivers license
• At least 6-12 months of previous customer service or front desk experience
• Working knowledge of various computer systems, including Word, Excel, and Outlook
• Patience and willingness to assist our residents, visitors, and team members
• Friendly, assertive, professional, outgoing, multitasked, and organized
• Excellent communication skills
• Ability to work flexible shifts, including weekends and holidays
• Ability to maintain confidentiality and adhere to ethical standards

Benefits

• Competitive wages
• Training and growth opportunities
• Early access to paycheck
• Health, dental, vision, and life insurance
• Paid vacation, holidays, and sick leave
• 401K with company match
• Employee assistance program
• Generous employee referral program