Concierge

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

What You Will Do

Provide exceptional customer service to residents, guests, and visitors, answer telephones, record and/or direct calls, monitor the Emergency Alert System, manage the business center, process incoming and outgoing mail, and maintain a safe and secure environment.

Why It Might Be a Fit

We strive to create an atmosphere of family and community among team members, residents, and resident family members, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly.

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent
• Prefer two (2) years of experience in a hospitality setting or prior senior living community
• Excellent customer service skills
• Able to operate a personal computer and be proficient in MS Office programs
• Possess written and verbal skills to interact and communicate effectively
• Must pass a Criminal Background check and Health Screening tests

Benefits

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance