Role OverviewWe're looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. As the Concierge, you'll serve as the hub of the community, welcoming guests, supporting residents, and assisting with administrative needs.
What You Will Do
Your key responsibilities include greeting residents and families, answering phones, sorting and distributing mail, providing clerical support, and maintaining accurate databases.
Why It Might Be a Fit
If you're passionate about hospitality, connection, and making every interaction meaningful, we'd love for you to join our team!
Requirements
- Previous customer service or receptionist experience preferred
- Strong interpersonal and communication skills (both written and verbal)
- Proficiency in office equipment and software (computer, phone system, copier, etc.)
- Compassionate, patient, and able to remain calm under pressure in a busy environment
- Excellent organizational skills with ability to prioritize tasks and meet deadlines
- Ability to maintain professionalism and courtesy in all interactions
- Knowledge of resident rights and confidentiality practices (training provided)
- Friendly, approachable, and team-oriented with genuine care for seniors
Benefits
- Immediate pay access
- Tuition reimbursement
- Comprehensive medical benefits with discounted gym memberships
- Dental, vision, life, and disability insurance
- 401(k) retirement plan with company match
- Paid holidays and paid time off
- Employee Assistance Program (EAP)
- Perks and employee discount programs
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