Role OverviewThe Concierge is responsible for providing exceptional customer service to residents, guests, and visitors, and performing various administrative tasks in a senior living community.
What You Will Do
Answer telephones, record and direct calls, monitor the Emergency Alert System, manage the business center, process mail, and maintain a safe and secure environment.
Why It Might Be a Fit
Must have excellent customer service skills, be able to operate a personal computer, and be proficient in MS Office programs. Prefer two years of experience in a hospitality setting or prior senior living community.
Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively
- Must pass a Criminal Background check and Health Screening tests
Benefits
- Medical, Dental, and Vision benefits
- Vacation, Personal Day, Sick Pay, Holidays
- Complimentary Meals
- Bonus Opportunities
- Company Paid Life Insurance
- Team Member Discount Program (LifeMart)
- 401(k) Savings Plan with Company Match
- Recognition Programs
- Student Loan Refinancing
- Pet Insurance
- Employee Assistance Program
- Emergency Financial Assistance
]]>