Concierge (Part-Time) - St Paul Collection - Denver,CO

Requirements

• Respond promptly to inquiries, requests, and concerns, ensuring a high level of customer satisfaction.
• Maintain a professional and courteous demeanor in all interactions.
• Stay informed about local attractions, restaurants, entertainment, and other points of interest to provide recommendations to guests or residents.
• Monitor and control access to the premises (access doors mainly), which helps ensure the safety and security of all guests or residents.
• Collaborate with security personnel to maintain a secure environment.
• Maintain accurate and up-to-date records of guest interactions and service requests using the property PMS system.
• Prepare and distribute relevant information to guests, residents, and team members.
• Collaborate with other departments to ensure seamless service delivery.
• Participate in training sessions and meetings to stay informed about property services and updates.

Benefits

• Medical plans with choices to fit your needs
• Dental and Vision insurance options
• Health Savings Account (HSA) with employer contribution
• Financial security benefits including 401k Plan with company match
• Company-paid life insurance +addl voluntary life
• Paid short-term disability +options for long-term disability
• Supplemental life insurance with critical health insurance and accident insurance
• Vacation program accruing immediately upon hire
• Sick time when you need it
• Paid holidays + floating holidays to celebrate those special times
• Company-sponsored wellness initiatives
• Continuous education with development programs and more!